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KontrolFreek Shipping Policy

Domestic Shipping Methods*

UPS Domestic: Shipping takes approximately 3-8 business days (Monday-Friday) for standard shipping

UPS Ground: 3-5 business days

UPS Second Day Air: 2 business days

UPS Next-Day Air: 1 business day

International Shipping Methods*

UPS - International Standard: 1-3 weeks standard

UPS - International Expedited: 4-12 business days

Orders placed between 6:00AM (EST) on Fridays and 6:00AM (EST) on Mondays will be processed for shipment on Monday mornings. We do not process orders for shipment on Saturdays, Sundays, or on postal holidays!

 

FREE SHIPPING EXCLUSIONS

We currently do not offer free shipping to the following countries. 

  • Mexico
  • Russia
  • Brazil
  • Puerto Rico
  • Saudi Arabia
  • South Africa
  • United Arab Emirates 

SHIPPING EXCLUSION COUNTRIES

We currently do not offer shipping options to the following countries. 

  • Cuba
  • Iran
  • North Korea
  • Lebanon
  • South Sudan
  • Sudan
  • Syria

 

 Track your orders HERE!


*Customer shipping with standard international shipping will have slower tracking updates once the package has departed the US.

Please reach out to customercare@kontrolfreek.com with any additional questions.

Customer Service Hours are 9:00am - 5:00pm (EST) Monday - Friday.