Domestic Shipping Methods*
DHL: Shipping takes approximately 3-8 business days (Monday-Friday) for standard shipping
UPS Ground: 3-5 business days
UPS Second Day Air: 2 business days
UPS Next-Day Air: 1 business day
International Shipping Methods*
DHL International Standard: 1-3 weeks standard
DHL International Expedited: 4-12 business days
Orders placed between 6:00AM (EST) on Fridays and 6:00AM (EST) on Mondays will be processed for shipment on Monday mornings. We do not process orders for shipment on Saturdays, Sundays, or on postal holidays!
FREE SHIPPING EXCLUSIONS
We currently do not offer free shipping to the following countries.
- Mexico
- Saudi Arabia
- South Africa
- United Arab Emirates
SHIPPING EXCLUSION COUNTRIES
We currently do not offer shipping options to the following countries.
- Cuba
- Iran
- North Korea
- Lebanon
- South Sudan
- Sudan
- Syria
Standard domestic and *international, as well as expedited international deliveries can be tracked here: http://webtrack.dhlglobalmail.com/
Expedited domestic UPS deliveries can be tracked here: http://www.ups.com/WebTracking/track?loc=en_us
*Customer shipping with standard international shipping will not be able to track their packages once the package has departed the US.
Please reach out to customercare@kontrolfreek.com with any additional questions.
Customer Service Hours are 9:00am - 5:00pm (EST) Monday - Friday.
