Domestic Shipping Methods*

DHL: Shipping takes approximately 3-8 business days (Monday-Friday) for standard shipping

UPS Ground: 3-5 business days

UPS Second Day Air: 2 business days

UPS Next-Day Air: 1 business day

International Shipping Methods*

DHL International Standard: 1-3 weeks standard

DHL International Expedited: 4-12 business days

Orders placed between 6:00AM (EST) on Fridays and 6:00AM (EST) on Mondays will be processed for shipment on Monday mornings. We do not process orders for shipment on Saturdays, Sundays, or on postal holidays!

 

FREE SHIPPING EXCLUSIONS

We currently do not offer free shipping to the following countries. 

  •  Mexico
  • Saudi Arabia
  • South Africa
  • United Arab Emirates 

SHIPPING EXCLUSION COUNTRIES

We currently do not offer shipping options to the following countries. 

  • Cuba
  • Iran
  • North Korea
  • Lebanon
  • South Sudan
  • Sudan
  • Syria

Standard domestic and *international, as well as expedited international deliveries can be tracked here: http://webtrack.dhlglobalmail.com/

Expedited domestic UPS deliveries can be tracked here: http://www.ups.com/WebTracking/track?loc=en_us


*Customer shipping with standard international shipping will not be able to track their packages once the package has departed the US.

Please reach out to customercare@kontrolfreek.com with any additional questions.

Customer Service Hours are 9:00am - 5:00pm (EST) Monday - Friday.