KontrolFreek Shipping Policy
Domestic Shipping Methods*
UPS Domestic: Shipping takes approximately 3-8 business days (Monday-Friday) for standard shipping
UPS Ground: 3-5 business days
UPS Second Day Air: 2 business days
UPS Next-Day Air: 1 business day
International Shipping Methods*
UPS - International Standard: 1-3 weeks standard
UPS - International Expedited: 4-12 business days
Orders placed between 6:00AM (EST) on Fridays and 6:00AM (EST) on Mondays will be processed for shipment on Monday mornings. We do not process orders for shipment on Saturdays, Sundays, or on postal holidays!
FREE SHIPPING EXCLUSIONS
We currently do not offer free shipping to the following countries.
- Mexico
- Russia
- Brazil
- Puerto Rico
- Saudi Arabia
- South Africa
- United Arab Emirates
SHIPPING EXCLUSION COUNTRIES
We currently do not offer shipping options to the following countries.
- Cuba
- Iran
- North Korea
- Lebanon
- South Sudan
- Sudan
- Syria
Track your orders HERE!
*Customer shipping with standard international shipping will have slower tracking updates once the package has departed the US.
Please reach out to customercare@kontrolfreek.com with any additional questions.
Customer Service Hours are 9:00am - 5:00pm (EST) Monday - Friday.