KontrolFreek Shipping Policy
Domestic Shipping Methods*
UPS Domestic: Shipping takes approximately 3-8 business days (Monday-Friday) for standard shipping
UPS Ground: 3-5 business days
UPS Second Day Air: 2 business days
UPS Next-Day Air: 1 business day
International Shipping Methods*
UPS - International Standard: 1-3 weeks standard
UPS - International Expedited: 4-12 business days
Orders placed between 6:00AM (EST) on Fridays and 6:00AM (EST) on Mondays will be processed for shipment on Monday mornings. We do not process orders for shipment on Saturdays, Sundays, or on postal holidays!
Country specific updates:
- Australia: Expect major delays due to bushfires. Many Post Offices remain closed until further notice.
Canada: Expect delays due to inclement weather in Newfoundland and Labrador, and British Columbia provinces.
- France: La Poste has advised of a national strike affecting public sectors in France. Delays will occur, and there is no current end date known.
Indonesia: Expect long delays following heavy rains that have left many roads inaccessible.
- Norway: Updates to the schedule of the abolishment of the tax exemption for all goods entering the country.
Puerto Rico: Due to a 6.4 magnitude earthquake, Post Offices in Puerto Rico are closed until further notice.
FREE SHIPPING EXCLUSIONS
We currently do not offer free shipping to the following countries.
- Puerto Rico
- Saudi Arabia
- South Africa
- United Arab Emirates
SHIPPING EXCLUSION COUNTRIES
We currently do not offer shipping options to the following countries.
- North Korea
- South Sudan
Track your orders HERE!
*Customer shipping with standard international shipping will have slower tracking updates once the package has departed the US.
Please reach out to email@example.com with any additional questions.
Customer Service Hours are 9:00am - 5:00pm (EST) Monday - Friday.