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KontrolFreek Shipping Policy

Domestic Shipping Methods*

UPS Domestic: Shipping takes approximately 3-8 business days (Monday-Friday) for standard shipping

UPS Ground: 3-5 business days

UPS Second Day Air: 2 business days

UPS Next-Day Air: 1 business day

International Shipping Methods*

UPS - International Standard: 1-3 weeks standard

UPS - International Expedited: 4-12 business days

Orders placed between 6:00AM (EST) on Fridays and 6:00AM (EST) on Mondays will be processed for shipment on Monday mornings. We do not process orders for shipment on Saturdays, Sundays, or on postal holidays!

 Country specific updates:

  • Australia: Expect major delays due to bushfires. Many Post Offices remain closed until further notice. 
  • CanadaExpect delays due to inclement weather in Newfoundland and Labrador, and British Columbia provinces.
  • France: La Poste has advised of a national strike affecting public sectors in France. Delays will occur, and there is no current end date known. 
  • Indonesia: Expect long delays following heavy rains that have left many roads inaccessible. 
  • Norway: Updates to the schedule of the abolishment of the tax exemption for all goods entering the country. 
  • Puerto Rico: Due to a 6.4 magnitude earthquake, Post Offices in Puerto Rico are closed until further notice. 



We currently do not offer free shipping to the following countries. 

  • Mexico
  • Russia
  • Brazil
  • Puerto Rico
  • Saudi Arabia
  • South Africa
  • United Arab Emirates 


We currently do not offer shipping options to the following countries. 

  • Cuba
  • Iran
  • North Korea
  • Lebanon
  • South Sudan
  • Sudan
  • Syria


 Track your orders HERE!

*Customer shipping with standard international shipping will have slower tracking updates once the package has departed the US.

Please reach out to customercare@kontrolfreek.com with any additional questions.

Customer Service Hours are 9:00am - 5:00pm (EST) Monday - Friday.